"Well I can certainly help you with that!" She hands him a key card and motions to one of the already opened doors. "Right through there sir! If you have any questions, concerns, or needs call room service! They'll probably be able to help you."
After walking through the door guest enter a grand lobby. The ceiling is glass and about 8 or so stories high. It's hard to tell. All along the way up are rooms with balconies overlooking the lobby. Two grand staircases grant access to the upper floors. The first floor seems to be a mess of doorways and hallways with the only indicator as to what they may lead to being small signs with numbers on them.
"Sir. I'm afraid I don't know what you're talking about. Are you alright?"
A worker squats down next to the platypus. "Hello little guy. What are you doing here?"