Shard not working

[KaladinsSenseOfHumourSpren He/Him]

This happened to both me and @Broken Aether

I logged onto the Shard around 3 hours ago, and it didn't work and again an hour later. It said the Shard couldn't connect or something like that, I didn't take a screenshot. My internet was fine; everything else, even Shardle, worked. It was only about an hour ago when it worked again.

I'm using Chrome and am on Mac.

[al_lan_mandragoran]

[KaladinsSenseOfHumourSpren He/Him]

31 minutes ago, al_lan_mandragoran said:

This may be it

But the errors I got never mentioned cloudflare

And today was the first time it happened to me

[Treamayne]

2 hours ago, KaladinsSenseOfHumorSpren said:

This may be it

But the errors I got never mentioned cloudflare

And today was the first time it happened to me

Two separate outages. Cloudfare had an outage on Tuesday. Database had an outage yesterday. From the Discord:

Quote

Paleo: Oof, I did an oopsy on the database configuration which lead to disk space being exhausted (without actually "helpful" data that used the space). We're back now

Paleo:And of course it happens only an hour after I went to bed

Hope that helps

[Akimikoisthecutest]

6 hours ago, KaladinsSenseOfHumorSpren said:

I logged onto the Shard around 3 hours ago, and it didn't work and again an hour later. It said the Shard couldn't connect or something like that, I didn't take a screenshot. My internet was fine; everything else, even Shardle, worked. It was only about an hour ago when it worked again.

 

That happened to me too.

[Through The Living Ash he/him]

7 hours ago, KaladinsSenseOfHumorSpren said:

This happened to both me and @Broken Aether

I logged onto the Shard around 3 hours ago, and it didn't work and again an hour later. It said the Shard couldn't connect or something like that, I didn't take a screenshot. My internet was fine; everything else, even Shardle, worked. It was only about an hour ago when it worked again.

I'm using Chrome and am on Mac.

Mine kept returning error code 500 (connection not established) yesterday night

So I'm assuming that was the same issue

[KaladinsSenseOfHumourSpren He/Him]

7 hours ago, Treamayne said:

Two separate outages. Cloudfare had an outage on Tuesday. Database had an outage yesterday. From the Discord:

Hope that helps

Ah okay

Makes sense.

[Chaos he/him]

There was a configuration change that Paleo made that caused the database to run out of disk space. That was the second (and unrelated) issue. Cloudflare was different.

When the site is down, definitely come on Discord for up to date information, as the site won't have those details.

[CoderDrag0n8 He/They]

1 hour ago, Chaos said:

There was a configuration change that Paleo made that caused the database to run out of disk space. That was the second (and unrelated) issue. Cloudflare was different.

When the site is down, definitely come on Discord for up to date information, as the site won't have those details.

How would we get information if we don’t have discord?

[Chaos he/him]

3 minutes ago, CoderDrag0n8 said:

How would we get information if we don’t have discord?

While the site is down? Uh, wait I guess? 

[CoderDrag0n8 He/They]

1 minute ago, Chaos said:

While the site is down? Uh, wait I guess? 

Alright. Thanks!

[Argenti he/him]

5 hours ago, CoderDrag0n8 said:

How would we get information if we don’t have discord?

you can like email me, coder if you desperately need info when the shard goes down.

[Clarkmon22 He/Him]

On 11/20/2025 at 6:14 AM, Treamayne said:

Two separate outages. Cloudfare had an outage on Tuesday. Database had an outage yesterday. From the Discord:

Hope that helps

Thanks for explaining!