Issue with Microsoft Email Addresses and Verification Emails Not Being Received

[Chaos he/him]

Hey guys,

This is a problem we had a long time ago which I thought was fixed with our new server, but nope. It actually came back a while ago and I have kept forgetting to post this important topic. 

Microsoft servers just don't accept our emails, period. They don't go into the spam filter. Microsoft refuses to accept the emails. Why? I have no idea, honestly. If you know a lot about email servers, hit me up because I am at a loss as to why this would be, or why Microsoft of all email providers would complain. I don't think this happens on any other common email provider.

Practically speaking, this means that if you use Outlook, Live, or Hotmail as your forum email, you just won't receive emails. This is a problem when it comes to email verification of your account. (For a while I had email verification turned off, which was nice, but then we had some nefarious users so I had to re-enable it.) It will also affect you receiving emails for password resets. 

You can always email at [email protected] and I will get your account approved or your password reset as soon as possible. The forum's Contact form also goes to me. I really will try to get this done in a day or two. 

If you don't want to wait for me (which is entirely reasonable), another way to fix the problem would be to use a non-Microsoft email, like Gmail. I'm not trying to shill for Google here. I know this is an unacceptable error and you should absolutely be able to use the email provider of your choice. 

I really don't know why this keeps happening. Maybe I have set up something incorrectly somehow. I'm really sorry for the major inconvenience.