Someone_or_other

Having trouble changing my profile picture

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I’m trying to change my profile picture, but when I click on upload photo > choose single file, nothing happens. I’ve also tried copying the url of the photo I want, but that doesn’t work either. I’m new here, so I might figure this out as I get more used to the sight, or this might be a legitimate bug with the website. Whatever the case may be, any help is appreciated.

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Could you link me to the URL of the photo you're referring to? Happy to help!

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Aha, I think the problem of the raw image ( https://cdn141.picsart.com/369965036038201.jpg ) has really huge dimensions (nearly 3000 pixels by 3000 pixels). Here is a smaller size, try that:

369965036038201.png

This is a dumb issue with the thumbnail generator, I believe, which I hope will be resolved in a future software update. 

Sometimes when vector art is created, it is rendered at an unnecessarily high resolution like this, even if it's a fairly simple piece like this.

Anyway, sorry for the inconvenience! Let me know if that smaller file doesn't work. 

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On 9/22/2021 at 9:02 PM, Chaos said:

Aha, I think the problem of the raw image ( https://cdn141.picsart.com/369965036038201.jpg ) has really huge dimensions (nearly 3000 pixels by 3000 pixels). Here is a smaller size, try that:

369965036038201.png

This is a dumb issue with the thumbnail generator, I believe, which I hope will be resolved in a future software update. 

Sometimes when vector art is created, it is rendered at an unnecessarily high resolution like this, even if it's a fairly simple piece like this.

Anyway, sorry for the inconvenience! Let me know if that smaller file doesn't work. 

Yes this works! thank you very much!

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