King Cole

Can't access my profile

19 posts in this topic

Whenever I click on my pfp in the top right corner it sends me to what should be my profile, but the page doesn't load

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I have the same thing happen when I click on your profile picture, just for info.

Edit: It is inaccessible through tagging and searching for your profile too.

Edited by Ookla the Excessive
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Yeah, it's broken for me too. Did you change something in the profile recently?

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...Huh. That's odd. Seems to load for me okay? This is very strange...

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This is what I and I assume most other people using Chrome are getting.

Edit: Picture disappeared. One sec.

Screenshot 2019-12-07 at 10.49.09 PM.png

Edited by Ookla the Procrastinator
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Internet Explorer on mobile doesn’t work either.

Edit: Neither does Edge on my computer.

Edited by Ookla the Excessive
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I can't access your profile either. This has happened to me a couple of times. One time it said that I was not a member of the 17th Shard while I was most definitely logged in.

Edit: not while trying to access my own account, I mean other people's accounts

Edited by Honorless
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Maybe try logging in and logging out if you haven't yet, then?

Edit: Welp darn then. I'd still try it anyways, just to be sure :P

Edited by Ookla the Excessive
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Weird. I can see it with Firefox on a PC.

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Just adding to this. Using Safari on MacBook Pro and its just a white page. Others profiles are loading.

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I can't seem to access it on any web browser

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This is very strange and I don't know why this would be happening.

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I can see the profile. 

 

Observation: normal users can't see the profile, an Arcanist, mod and admin can. We need to look into the server logs to see if there are any errors I guess. I don't think it's browser related.

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So indeed, Mestiv is correct. For whatever reason, members can't view the profile but individuals with higher permissions can.

The only Google result I had regarding this said it was a core IPS issue that occurred a bit randomly, which was the best I found. We are in quite a dire need for site updates, and though I will try to do it next week given my semester is done Friday, there are at least four important site things before I can update the IPS software, not to mention rejigger the skin to work on the new site. This might need to wait until January... It's a pretty big list of things to do.

If you want anything fixed or altered on your profile I can do that... Not sure if there is a way to fix this in the meantime.

If anyone has a similar profile that breaks, post here.

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Uh... Did this magically fix itself?

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I am still unable to access his profile.

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Interesting. Guests now can, which is different from before...

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Yeah, I could visit King Cole's profile while logged out, but after I logged back in it showed:

www.17thshard.com is currently unable to handle this request.

HTTP ERROR 500
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